HostGator Review - What Makes it the Best Web Hosting by Jomar Pabuaya
At first I was satisfied with my web hosting company until my blog's traffic started to decrease drastically. At this time I knew that I needed to contact customer service for help. I attempted to do just that. I would soon come to learn that the promise that they advertised saying their company's customer's support was available 24/7, was not true at all. In my attempt to call customer support nobody answered their phones. After this I attempted to contact their company through their live chat option. Finally the last thing I attempted out of desperation, was their ticketing system (similar to email), looking for an answer that never came that day nor the next. In fact the answer to my problem did not come until about three or four days later. Sadly enough, I learned a new definition of these two words, "Live and 24/7."
Do not allow yourself to be trick with Unlimited Bandwidth and Disk Space
At this time I transferred my web hosting to other company (but not my current web hosting now). Sorry if I cannot disclose to you who they are, in order to protect their business. I admit that at that time, I did make a thorough research to determine who really was telling the truth. Since they have a great service with cheap packages, unlimited bandwidth, and unlimited disk space, I selected this company.
Resource Usage Truth:
A few months had passed since I had made the change to this new web-hosting company, when without warning I received an email with a complaint about my excessive use of their web server's resources.
In response, I emailed them back asking them why they claimed to be providing a service of unlimited bandwidth and space. This company was not like the first company, I received a response back with an answer to my question in a timely manner. They explained it to me that Disk space and bandwidth is completely different from resource usage. Their advertisement was just a buffer to gain customers for their cheap packages.
Soon my quest to research to find the answer to the best web-hosting had once again started. At this time, after many months with a new hosting company, "HostGator," I was finally happy. Their Technical Support, Live Chat, Ticketing System, Toll Free and the thing I like most is a Transparent System so I can tell how much resource usage that I consume.
Conclusion:
If you want to start your blog, my advice would be to make sure to try a web hosting company's service before spending your money on a useless web host provider. This can be done by going to their website and seeing if they have a demo of their control panel. If they don't have one, request it from them. This way you will know what CPU they are using. If they are only using 2 CPU's then you have a clue that this could be a potential problem at later time.